Coronavirus: How to get Help

Find coronavirus help in your local area from the UK Government.

The Brain Charity can also help anyone with a neurological condition, their family and carers at this time.

If you need help, please get in touch: Email The Brain Charity or call us free on 0800 008 6417 (Monday-Friday: 9am-4.30pm)

Coronavirus update from The Brain Charity Norton_St Liverpool

We are delighted to announce that we will soon begin to slowly and safely reopen The Brain Charity’s building and resume our face-to-face services.

From Monday, March 8th: We will begin to resume some pre-arranged 1-2-1 meetings with clients, and potentially some face-to-face counselling sessions, all socially distanced.

From Monday, April 12th: The Brain Charity’s centre on Norton Street will formally reopen. This means our library and charity shop will be open to the public, and The Brain Food Café will be serving takeaway food and drinks. At this point we will resume a small number of socially distanced activities and services within the centre, including our room hire business. We will also invite some volunteers back into the building.

From Monday, May 17th: The Brain Charity will be able to resume the running of smaller indoor events and entertainment at reduced capacity. The Brain Food Café will reopen for table service (make an advance booking here)

From Monday, June 7th: Coffee mornings will begin to be held in-person in our building. These will be at reduced numbers, with full social distancing, and will be simultaneously streamed on MS Teams. 

From Monday, June 21st: All other functions of the building should return to normal, including the hosting and running of larger events.

The Brain Charity’s Chief Executive, Nanette Mellor, said: “We have confidence in the road map the Chief Medical Officer and Chief Scientific Adviser have set out, and are basing our reopening on these dates.

“We have not taken these decisions lightly and will ensure the safety of staff, service users and volunteers at all times.

“We are really excited to welcome everyone back into the centre – particularly those who we know have struggled the most as a result of the pandemic.”

Click here to check out our planned events for the rest of the year. You can view our online activities taking place throughout March in our online calendar

Support our COVID-19 appeal here

If you are a service user and have any questions about how this affects you, please call our helpline on 0800 008 6417 (Monday-Friday: 9am-4.30pm) or email This email address is being protected from spambots. You need JavaScript enabled to view it.