The Brain Charity is delighted to be part of the Liverpool PRM Forum at John Lennon Airport in Speke.
The committee comprises of representatives from local charities and disability organisations across Merseyside and aims to improve travel access throughout the airport for disabled passengers and those needing additional assistance.
The group continuously examines the airports processes for disabled passengers and looks at ways to improve the passenger experience for those with mobility, sensory and cognitive impairments.
The forum meets with airport staff throughout the year to share feedback from their organisations and discuss ideas for improvements to the current provisions. The committee recently did a ‘walk through’ of the process that disabled passengers would go through from their arrival at the airport carpark or drop off point outside of the building to the departure gate and made various recommendations for the future.
The airport offers a very good service for disabled passengers and it won ‘Best Medium-Sized UK Airport’ at the British Travel Awards in 2019. The airport prides itself on offering a stress free start to the passenger journey, so if you’re planning to fly from John Lennon airport and you or others travelling with you need some additional help, check out their website below to see what services they provide.
We know from personal experience that nothing is too much trouble and that the assistance team will do everything they can to ensure you have a safe and stress-free journey from your arrival at the airport to boarding your plane.
Find out more here: www.liverpoolairport.com/assisted-travel