The Brain Charity

Amber, 33, first discovered The Brain Charity through her neighbour Janet, a staff member at the organisation. 

Janet encouraged Amber to get involved with the charity and became part of her support network, helping her to understand her disability and strive to begin her volunteering journey. 

Amber said Janet, who passed away two years ago, was instrumental in helping her recognise her potential and build her confidence.  

Social activities and involvement 

She has also taken part in many of the charity’s social activities, including maths classes, ukulele sessions and arts and crafts. 

Amber who has autism and a learning disability, said:

“To be honest, I wasn’t sure what to expect when I came to The Brain Charity. But from the moment I stepped through the doors, I found it to be a warm, welcoming, and supportive place. I find volunteering at The Brain Charity both rewarding and engaging.” 

Starting with support

Amber, from Liverpool, originally started coming to The Brain Charity’s centre in Liverpool for support.  

Janet then introduced her to volunteering, and Amber worked with the information and advice team to create information packs for clients. 

Taking on new roles 

After the pandemic, Amber began supporting The Brain Charity’s reception team, handling incoming client enquiries and ensuring volunteers felt welcomed. 

She has now been volunteering at The Brain Charity for more than 10 years.  

Amber said:

“I truly value the sense of community here at The Brain Charity. I especially enjoy the various events like the monthly coffee mornings. During COVID-19, I found the organisation to be a tight-knit and supportive network, which made a huge difference in my life.”

Building skills and confidence 

Through her time at The Brain Charity, Amber said she has gained confidence and developed a range of new skills, particularly in social, online and communication settings. 

She now finds it much easier to connect with new people and has developed her use of technology and computing software.  

Amber is now hoping to start working out in the Neuro gym to help improve her mental and physical health. 

She said:

“For me, volunteering has been an eye-opening experience that has shown me I am capable of learning new skills and building on my confidence. I love my time at The Brain Charity—not just because of the people I meet and the support I provide, but also because of the friendships I have formed with fellow volunteers and staff. I feel appreciated, valued, and fulfilled, and I look forward to continuing to grow and help others in any way I can.”